Frequently Asked Questions

Everything you need to know about your colorful beauty journey.

Are your products cruelty-free and vegan?

Yes, at Iluvcolors, we are committed to ethical beauty. All our products are 100% cruelty-free and vegan-friendly, meaning no animal testing or animal-derived ingredients are ever used.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unopened and unused products for a full refund or exchange.

How can I track my shipment?

Once your order is processed, you will receive an email with a unique tracking link. You can use this link to monitor your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer professional discounts for makeup artists?

Yes! We love supporting the pro community. Please visit our 'Pro Program' page to submit your credentials and apply for our exclusive industry discount.